webCemeteries’ US-based and dedicated customer support team is available to answer your questions and provide guidance on how to get the most out of webCemeteries software.

  • Dedicated support staff in the United States

  • File support tickets by phone, email, or through our dedicated service desk software

  • Trained cemeterians supporting your team and work

  • Regular, free training refresher courses

Average rating of 4.92 stars as recorded from direct customer feedback

Looking for Guidance?

We have a full library of how-to and help articles just for you!

Management

Remember My Journey

Enterprise Sales

Need a refresher course? 

Thanks to online meetings, we can meet with you from anywhere! Our support team has regularly scheduled client webinars in case you need a quick refresher on how to best use a specific product or service. If you need more personal instruction for your cemetery, we are happy to set up a one-on-one training session.

Want to get the most out of your investment?

Our Account Management team – comprised of cemeterians with years of experience – will help you apply webCemeteries’ solutions for your cemetery’s unique requirements and situations. Rest easy knowing that you will work directly with individuals who have been in your shoes and can bring forth the best ideas, tailored to you, to get the most out of our software.

  • Develop business strategies and processes with someone who has direct experience in the industry

  • Work with recognized experts from the industry

  • On-site support available on request

Let us put our experience to work for you

Our experienced staff is committed to providing you with the best information possible. Check out our resource articles for industry tips and ideas.

  • Stop Repeating Yourself: How Modern Cemetery Software Eliminates Manual Recordkeeping

    August 29, 2025

    Key Article Takeaways Reduce Costs: Eliminating repetitive manual entry reduces wasted staff hours and minimizes errors that lead to costly corrections. Improve Accuracy: Real-time updates across records, contracts, and maps ensure data stays consistent and reliable. Enhance Family Experience: Faster contracts, online payments, and instant answers make serving families smoother and more professional. Preserve History: Digital records protect against loss, fire, or water damage while keeping

  • How Cemetery Management Software Can Make and Save You Money

    August 20, 2025

    Key Article Takeaways Reduce Costs: Automate recordkeeping, streamline work orders, and eliminate double sales. Grow Revenue: Close pre-need sales faster, improve collections, and upsell memorialization. Preserve Data: Digitize records and maps to protect history and uncover overlooked property. Attract Families: Publish your cemetery’s history online to engage the community and generate new leads. Empower Staff: Equip your team with modern tools that improve service and

  • Case Study: How Gethsemane & St. Mary’s Modernized with webCemeteries

    June 25, 2025

    Gethsemane Cemetery & St. Mary Cemetery rely on webCemeteries Cemetery Management and other software to improve care for families, manage their properties efficiently, and streamline operations across the board.

lexington-cemetery2

photo courtesy of Lexington Cemetery - Lexington, KY

What are cemeterians saying about webCemeteries?

My experience with Rachel of webCemeteries so far has been very positive. Not only is she very friendly but also very helpful. She has been very patient with me. She is knowledgeable and has helped me multiple times with the same problem if I find myself stuck on a particular problem. She has been very accessible by phone, virtual meetings and e-mail. She has even reached out to help me when their office was closed over the holidays. That to me was going above and beyond the call of duty but also most appreciative.

Lisa Nelson
Lexington Cemetery