webCemeteries’ US-based and dedicated customer support team is available to answer your questions and provide guidance on how to get the most out of webCemeteries software.

  • Dedicated support staff in the United States
  • File support tickets by phone, email, or through our dedicated service desk software

  • Trained cemeterians supporting your team and work

  • Regular, free training refresher courses

Average rating of 4.92 stars as recorded from direct customer feedback

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Need a refresher course? 

Thanks to online meetings, we can meet with you from anywhere! Our support team has regularly scheduled client webinars in case you need a quick refresher on how to best use a specific product or service. If you need more personal instruction for your cemetery, we are happy to set up a one-on-one training session.

Want to get the most out of your investment?

Our Account Management team – comprised of cemeterians with years of experience – will help you apply webCemeteries’ solutions for your cemetery’s unique requirements and situations. Rest easy knowing that you will work directly with individuals who have been in your shoes and can bring forth the best ideas, tailored to you, to get the most out of our software.

  • Develop business strategies and processes with someone who has direct experience in the industry

  • Work with recognized experts from the industry

  • On-site support available on request

Request a call to learn more

Let us put our experience to work for you

Our experienced staff is committed to providing you with the best information possible. Check out our resource articles for industry tips and ideas.

  • How to Convert From Paper to Digital Cemetery Records – And Why You Should

    May 25, 2023

    Fragile paper cemetery records can become lost or damaged, especially as they age. Digital records preserve crucial information in a convenient format. webCemeteries can convert your records from paper to digital to improve the experience for both your staff and the families in your care.

  • webCemeteries Expands Customer Care Team

    May 25, 2023

    We’re pleased to announce two new staff members to our team. A warm welcome to Patrick McGee, Account Manager and Eric Marte, Customer Support Representative. They look forward to learning and supporting your technology goals as you serve your families and run your cemetery through the webCemeteries software.

  • How to Present Your Cemetery Well: Digital Edition

    April 13, 2023

    In our increasingly digital world, many people go to the internet first to look up any business or service, including cemeteries. Presenting yourself online is imperative to help convince families to reach out to with you in person. It’s never too late to improve your online presence or create one for the first time. Consider the following focus areas.

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lexington-cemetery2

photo courtesy of Lexington Cemetery - Lexington, KY

What are cemeterians saying about webCemeteries?

My experience with Rachel of webCemeteries so far has been very positive. Not only is she very friendly but also very helpful. She has been very patient with me. She is knowledgeable and has helped me multiple times with the same problem if I find myself stuck on a particular problem. She has been very accessible by phone, virtual meetings and e-mail. She has even reached out to help me when their office was closed over the holidays. That to me was going above and beyond the call of duty but also most appreciative.

Lisa Nelson
Lexington Cemetery

Contact webCemeteries today to learn more