webCemeteries’ US-based and dedicated customer support team is available to answer your questions and provide guidance on how to get the most out of webCemeteries software.

  • Dedicated support staff in the United States
  • File support tickets by phone, email, or through our dedicated service desk software

  • Trained cemeterians supporting your team and work

  • Regular, free training refresher courses

Average rating of 4.92 stars as recorded from direct customer feedback

Looking for Guidance?

We have a full library of how-to and help articles just for you!

Management

Remember My Journey

Enterprise Sales

Need a refresher course? 

Thanks to online meetings, we can meet with you from anywhere! Our support team has regularly scheduled client webinars in case you need a quick refresher on how to best use a specific product or service. If you need more personal instruction for your cemetery, we are happy to set up a one-on-one training session.

Want to get the most out of your investment?

Our Account Management team – comprised of cemeterians with years of experience – will help you apply webCemeteries’ solutions for your cemetery’s unique requirements and situations. Rest easy knowing that you will work directly with individuals who have been in your shoes and can bring forth the best ideas, tailored to you, to get the most out of our software.

  • Develop business strategies and processes with someone who has direct experience in the industry

  • Work with recognized experts from the industry

  • On-site support available on request

Let us put our experience to work for you

Our experienced staff is committed to providing you with the best information possible. Check out our resource articles for industry tips and ideas.

  • Announcing Enhanced Features for Remember My Journey

    February 15, 2024

    webCemeteries announces new enhancements to Remember My Journey, a platform designed for families to digitally memorialize their loved ones.

  • How the Cloud Helps Cemeteries Serve Families and Preserve History

    December 6, 2023

    Software companies like webCemeteries offer the option to digitize records and store them on the cloud, where they can be accessed remotely. Creating a digital copy of their records is one of the most important things a cemetery can do to preserve history, protect themselves against data loss, and provide better service to the families in their care.

  • How Integrated Payment Processing Provides Seamless Service to Families In Your Care

    September 25, 2023

    webCemeteries has partnered with Global Payments Integrated to expand the payment options cemeteries can offer to the families in their care. Global Payments Integrated specializes in secure and comprehensive payment solutions that support the quickly changing ways payments are processed in today’s world, allowing for seamless service to families.

lexington-cemetery2

photo courtesy of Lexington Cemetery - Lexington, KY

What are cemeterians saying about webCemeteries?

My experience with Rachel of webCemeteries so far has been very positive. Not only is she very friendly but also very helpful. She has been very patient with me. She is knowledgeable and has helped me multiple times with the same problem if I find myself stuck on a particular problem. She has been very accessible by phone, virtual meetings and e-mail. She has even reached out to help me when their office was closed over the holidays. That to me was going above and beyond the call of duty but also most appreciative.

Lisa Nelson
Lexington Cemetery