webCemeteries’ US-based and dedicated customer support team is available to answer your questions and provide guidance on how to get the most out of webCemeteries software.

  • Dedicated support staff in the United States
  • File support tickets by phone, email, or through our dedicated service desk software
  • Trained cemeterians supporting your team and work

  • Regular, free training refresher courses

Average rating of 4.92 stars as recorded from direct customer feedback

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We have a full library of how-to and help articles just for you!

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Need a refresher course? 

Thanks to online meetings, we can meet with you from anywhere! Our support team has regularly scheduled client webinars in case you need a quick refresher on how to best use a specific product or service. If you need more personal instruction for your cemetery, we are happy to set up a one-on-one training session.

Want to get the most out of your investment?

Our Account Management team – comprised of cemeterians with years of experience – will help you apply webCemeteries’ solutions for your cemetery’s unique requirements and situations. Rest easy knowing that you will work directly with individuals who have been in your shoes and can bring forth the best ideas, tailored to you, to get the most out of our software.

  • Develop business strategies and processes with someone who has direct experience in the industry

  • Work with recognized experts from the industry

  • On-site support available on request

Request a call to learn more

Let us put our experience to work for you

Our experienced staff is committed to providing you with the best information possible. Check out our resource articles for industry tips and ideas.

  • September 19, 2023

    When a cemetery decides to digitize their records, they sometimes explore having a software developer or their own IT department design a custom cemetery management program. Today, quality off-the-shelf software solutions exist that can be configured to a cemetery’s needs and offer all the necessary features to streamline and modernize cemetery management at a fraction of the cost and hassle.

  • July 17, 2023

    Cemetery work orders have traditionally been a manual, paper-based headache for both staff and the families they serve. When a cemetery uses a Cemetery Management solution like webCemeteries to digitize their work order process, these requests become easy to track and complete with increased visibility, accountability, and communication.

  • July 5, 2023

    Timothy Kolasa, Executive Director of Gethsemane and St. Mary’s Cemeteries in Berks County, Pennsylvania, talks to us about how webCemeteries has made their records easily accessible, reduced the burden placed on staff by genealogy requests, made their work order process paper-free, and streamlined their sales and contracts.

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photo courtesy of Lexington Cemetery - Lexington, KY

What are cemeterians saying about webCemeteries?

My experience with Rachel of webCemeteries so far has been very positive. Not only is she very friendly but also very helpful. She has been very patient with me. She is knowledgeable and has helped me multiple times with the same problem if I find myself stuck on a particular problem. She has been very accessible by phone, virtual meetings and e-mail. She has even reached out to help me when their office was closed over the holidays. That to me was going above and beyond the call of duty but also most appreciative.

Lisa Nelson
Lexington Cemetery

Contact webCemeteries today to learn more