webCemeteries’ US-based and dedicated customer support team is available to answer your questions and provide guidance on how to get the most out of webCemeteries software.
- Dedicated support staff in the United States
- File support tickets by phone, email, or through our dedicated service desk software
Trained cemeterians supporting your team and work
Regular, free training refresher courses
Average rating of 4.92 stars as recorded from direct customer feedback
Looking for Guidance?
We have a full library of how-to and help articles just for you!
Need a refresher course?
Thanks to online meetings, we can meet with you from anywhere! Our support team has regularly scheduled client webinars in case you need a quick refresher on how to best use a specific product or service. If you need more personal instruction for your cemetery, we are happy to set up a one-on-one training session.
Want to get the most out of your investment?
Our Account Management team – comprised of cemeterians with years of experience – will help you apply webCemeteries’ solutions for your cemetery’s unique requirements and situations. Rest easy knowing that you will work directly with individuals who have been in your shoes and can bring forth the best ideas, tailored to you, to get the most out of our software.
Develop business strategies and processes with someone who has direct experience in the industry
Work with recognized experts from the industry
On-site support available on request
What are cemeterians saying about webCemeteries?
My experience with Rachel of webCemeteries so far has been very positive. Not only is she very friendly but also very helpful. She has been very patient with me. She is knowledgeable and has helped me multiple times with the same problem if I find myself stuck on a particular problem. She has been very accessible by phone, virtual meetings and e-mail. She has even reached out to help me when their office was closed over the holidays. That to me was going above and beyond the call of duty but also most appreciative.