Introducing webCemeteries' New Brand

From the company who brought you industry changing, award-winning solutions to engage families online, now comes our expanded–and growing–platform that encompasses the full circle of family service, cemetery management, and sales.

Your data, customers, and operational controls should always be at your fingertips. With routine family interactions, administrative, sales, and operational tasks automatically updating across the webCemeteries system, your entire team knows what is happening at all times.

In a time when you can purchase a car online or track your pizza order from the oven to your door, we need to offer a different level of service to families in our care. Gone are the days of juggling sales books, spending 30 minutes answering a family’s question of what is available for sale, or losing the family’s work request.

With better access to information and the ability to create and enforce more streamlined processes, we are seeing our cemeteries elevate their level of service and grow their business. Ready to join the movement and transform your cemetery?

Did you know that 70% of all technology implementations fail? At webCemeteries, we defy those odds. We not only provide award-winning software that has been used by some of the top organizations in the profession, but we also provide the account management and project teams to help you with a successful implementation and business transformation.

When we were looking to rebuild and expand our system, I brought in Jason Cavett, as our Chief Technical Officer. Jason’s background includes custom software builds for Fortune 100 companies and system migrations for 5,000-person organizations, and he was the right person to grow our in-house engineering team and take webCemeteries to the next level.

To better understand our customers and further refine our system implementation process, we have brought a number of experienced cemetery professionals onto our team. As our Vice President of Key Accounts, Linda Jankowski has trained our project teams on the fundamentals of cemetery records and operations. She applies her years of experience managing dozens of cemeteries and leading cemetery system conversions to ensure our clients’ success.

Every cemetery’s records are different, but our proprietary process and project team drives fast and successful implementations. We regularly convert cemeteries with hundreds of thousands of paper documents and acres of property that are mapped only on paper to a fully digital system in just months. Our team does the scanning, mapping and data entry while leveraging the in-house knowledge of the cemetery staff to ensure an accurate end result.

One major system implementation this year was with White Haven Memorial Park, a 180-acre location in upstate New York. In the words of White Haven’s Vice President Nate Romagnola, “webCemeteries has gone over and above with their excellent communication and updates! Throughout our onboarding we were kept in the loop and given thorough updates on where we were in the implementation and scheduling of our process. It was incredibly comforting since this was our first time working with a cemetery technology company!”

Building excellent technology is only half of the equation. Our ability to help you, our customers, implement and then strategically apply that technology to your operation is what makes all of us successful. As we continue expanding our account management programs, you can expect to see more training materials, more webinars to share ideas and more one on one strategy sessions with our on-staff cemeterians to share best practices and how they can be applied to your operation.

One of the core values at webCemeteries is Continual Improvement. We support our team each year in their own personal professional training and development, stemming from our drive to continually improve ourselves, our product, and our processes.

To that end, we will never be done building software at webCemeteries. While we have rebuilt and expanded our entire management system in the past few years, technology will never stop evolving. Just like any business, cemeteries continue to evolve in order to remain relevant and relatable to today’s consumer, and the technology that you use is one part of that evolution. We have an exciting roadmap for the future. Working with hundreds of you, the leading cemeteries across North America, we are the recipients of fresh and innovative ideas and we look forward to our continued collaboration and success.