webCemeteries Articles – Cemetery and Technology Resources

Software companies like webCemeteries offer the option to digitize records and store them on the cloud, where they can be accessed remotely. Creating a digital copy of their records is one of the most important things a cemetery can do to preserve history, protect themselves against data loss, and provide better service to the families in their care.

webCemeteries has partnered with Global Payments Integrated to expand the payment options cemeteries can offer to the families in their care. Global Payments Integrated specializes in secure and comprehensive payment solutions that support the quickly changing ways payments are processed in today’s world, allowing for seamless service to families.

When a cemetery decides to digitize their records, they sometimes explore having a software developer or their own IT department design a custom cemetery management program. Today, quality off-the-shelf software solutions exist that can be configured to a cemetery’s needs and offer all the necessary features to streamline and modernize cemetery management at a fraction of the cost and hassle.

Cemetery work orders have traditionally been a manual, paper-based headache for both staff and the families they serve. When a cemetery uses a Cemetery Management solution like webCemeteries to digitize their work order process, these requests become easy to track and complete with increased visibility, accountability, and communication.

Timothy Kolasa, Executive Director of Gethsemane and St. Mary’s Cemeteries in Berks County, Pennsylvania, talks to us about how webCemeteries has made their records easily accessible, reduced the burden placed on staff by genealogy requests, made their work order process paper-free, and streamlined their sales and contracts.

Fragile paper cemetery records can become lost or damaged, especially as they age. Digital records preserve crucial information in a convenient format. webCemeteries can convert your records from paper to digital to improve the experience for both your staff and the families in your care.

In our increasingly digital world, many people go to the internet first to look up any business or service, including cemeteries. Presenting yourself online is imperative to help convince families to reach out to with you in person. It’s never too late to improve your online presence or create one for the first time. Consider the following focus areas.

Digitizing cemetery maps is one of the best investments you can make, as it better serves the families in your care by allowing them to access information at their own convenience, makes it easier and faster for staff to complete common tasks and protects the cemetery from potential disaster.

The right cemetery software provides a measurable ROI, better ways to serve families, increases service levels, and allows staff to spend more time in interactions.

How do you encourage families to engage with your digital assets – and how does your cemetery benefit if they do? Here are a few ideas to consider when launching these platforms.

Whether you’re creating your first website or your existing site could use some improvement, here are some tips to tell your story and connect with the families and community you serve.

Cemetery management software can increase day-to-day efficiencies, improving the experience of the families you serve while decreasing the strain on your staff.