webCemeteries Articles – Cemetery and Technology Resources

The right cemetery software provides a measurable ROI, better ways to serve families, increases service levels, and allows staff to spend more time in interactions.

There are several ways you can show families that they made the right decision choosing your cemetery. Aftercare, special events, and kindness can help them navigate the death journey.

How do you encourage families to engage with your digital assets – and how does your cemetery benefit if they do? Here are a few ideas to consider when launching these platforms.

Need for successful change in the funeral and cemetery industries became apparent during the pandemic, when it rose to the forefront.

Digitize cemetery inventory to improve sales efficiency, integrate with customer-facing tools, and continue to grow with technology.

Learn reasons for digitizing your cemetery’s records through Optical Character Recognition, manual data entry, or a combination of both.

Streamline your Work Orders process with technology and optimize your customer service and sales opportunities.

Explore some important questions to ask when considering implementing new technologies. Tools should always support people and process.

Learn why evaluating processes can eliminate waste and optimize efforts. Don’t forget to include key stakeholders to process conversations!

Find out why the right people are so important. Once you’ve hired the right people, trust them to align their work to your company’s vision.

How can we talk about pre-need without being pushy? Check out the pre-need code of conduct and why pre-need is so important.